My brother and I met Heather under difficult circumstances as we tried to find an appropriate living arrangement for our father. She immediately offered her extensive knowledge, but more importantly, she exhibited deep concern for our situation. She was very supportive and understood our emotional turmoil. When my dad's health quickly deteriorated, Heather's "job" would seem to have been over, but instead she was as supportive as ever. She had known us for less than a week, and yet we felt her real connection to us. She was receiving no compensation, yet she remained involved to help us through one of the most difficult times in our lives. Heather reminded that decency and compassion are virtues that we all need, but cannot always find. Truly, I don't know what we would have done without her highly professional, yet sympathetic, approach to our painful experience. I could not recommend Heather with My Care Finders more highly or sincerely.
I honestly had no idea how many assisted living facilities there were in the area until I started to look on my own. When I heard about your services and how you can help, you helped relieve my fears in choosing a community on my own for mom and not knowing if it would be a great fit. Mom is very happy in her new home. Thank you so much for your help and support during this difficult journey.
I wanted to thank you for your recommendation for the Memory Care community for my dad. The community is lovely and the care he receives is great! The activities person makes extra effort to take dad to activities, in which he thoroughly enjoys even though he doesn't remember them later! All and all, it has worked out.
Like best: Ms. Heather is by far one of the most professional members of the health care community. She was always available to our needs, questions, with giving us confident in guiding us through this very difficult time of placement for our relative. Your are a bright star and we thank you Heather for your support and diligence.
How to improve: Our thoughts are all positive and can not think of any negativity situation.
Would recommend: Yes
Gene & Carol B.
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